How to Fix Unfortunately Contacts Has Stopped Error [2023]

How to Fix Unfortunately Contacts Has Stopped Error [2023]

In the fast-paced digital world of 2023, mobile devices have become an integral part of our lives. We rely on them for communication, information, and staying organized. However, it can be incredibly frustrating when an error message pops up, disrupting our daily routines. One such error that many Android users encounter is the “Unfortunately Contacts Has Stopped” error. In this article, we will delve into the causes and solutions for this issue, providing you with a step-by-step guide to fix it.

What Is the “Unfortunately Contacts Has Stopped” Error?

Understanding the Error

The “Unfortunately Contacts Has Stopped” error is a common issue on Android devices, and it typically occurs when you’re trying to access your contacts, make a call, or send a message. This error can disrupt your phone’s functionality and lead to significant inconvenience.

Causes of the Error

1. Outdated Contacts App

One of the primary reasons for this error is using an outdated version of the Contacts app. Developers regularly release updates to fix bugs and improve performance.

2. Corrupted Cache Data

Cache data buildup can lead to various app issues, including the “Unfortunately Contacts Has Stopped” error. Clearing cache can often resolve the problem.

3. Conflicting Apps

Sometimes, third-party apps can interfere with the Contacts app, causing it to crash. Identifying and removing these conflicting apps can help eliminate the error.

How to Fix the “Unfortunately Contacts Has Stopped” Error

1. Update the Contacts App

The first step in resolving this issue is to ensure that your Contacts app is up-to-date. Here’s how you can do it:

  1. Open the Google Play Store.
  2. Search for the “Contacts” app.
  3. If an update is available, click “Update.”

2. Clear Cache

To clear the cache for the Contacts app, follow these steps:

  1. Go to your device’s “Settings.”
  2. Scroll down and select “Apps.”
  3. Find and tap on the “Contacts” app.
  4. Click on “Storage.”
  5. Select “Clear Cache.”

3. Clear Data

If clearing the cache doesn’t work, you can also clear data for the Contacts app. Be cautious as this will remove all your contacts. Ensure you have a backup before proceeding.

  1. Go to “Settings.”
  2. Navigate to “Apps.”
  3. Find and tap on “Contacts.”
  4. Click on “Storage.”
  5. Select “Clear Data.”

4. Disable or Uninstall Conflicting Apps

To identify and remove conflicting apps, follow these steps:

  1. Go to “Settings.”
  2. Scroll down and select “Apps.”
  3. Choose the app you suspect is causing the issue.
  4. Click on “Uninstall” or “Disable.”

5. Restart Your Device

A simple restart can often resolve software glitches that cause the error. Hold the power button and select “Restart” to refresh your device.


1. What do I do if the error persists after trying these solutions?

If the error persists, you may want to contact your device’s customer support or visit a service center for a professional assessment.

2. Will clearing data erase all my contacts?

Yes, clearing data will remove all your contacts. It’s crucial to back up your contacts before taking this step.

3. How often should I update my Contacts app?

It’s a good practice to check for updates regularly. Set your app store to automatically update apps to stay current.

4. Can I use a third-party contacts app instead of the default one?

Yes, you can use third-party contacts apps available on the Google Play Store, but be cautious about potential compatibility issues.

5. Is there a way to prevent this error from happening in the future?

Regularly updating your apps and monitoring your device for conflicting apps will significantly reduce the chances of encountering this error in the future.


The “Unfortunately Contacts Has Stopped” error can be a frustrating experience, but it’s a problem that can be fixed with a few simple steps. By ensuring your Contacts app is up-to-date, clearing cache and data, and managing conflicting apps, you can enjoy a seamless experience with your Android device in 2023.

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